JJ McLellan And Son Plumbing And Heating — Plumber in Mount Forest

Reviews of JJ McLellan And Son Plumbing And Heating

• Seth

  Added 2016.01.11

  Called on a Friday and had an emergency, Water heater leaking quite badly. Was told that the earliest they could get to it was the following Wednesday and that it would be over $800, all over the phone. I got it replaced the next day, y myself for less than $350.
• Steven

  Added 2015.04.04

  Once you convince McLellan's that the cheapest and fastest way isn't how you want things done the experience was okay. Plumbing technician was very helpful in explaining my reverse osmosis system as well. The heating and plumbing technicians also made some special trips back to their shop to get the proper installation hardware which was great to see. However when the job was first seen they said they would take care of the range hood if it wasn't direct vented for my new natural gas stove. The first part of the job was completed and I looked into the ducting for the rangehood and saw indeed it was not direct vented. Which I called twice and emailed once within a two week period to book them in to finalize the job with the ducting installation. To no avail never got a call back or email.
• Isabella

  Added 2015.03.04

  First time we used them, I liked their service. This time I will call them crooks. When I called them to say my furnace wasn't working and I told them exactly what my thermostat read, he said we'll be out and then when they came out they said it was the batteries. He even wrote on the bill exactly what I said to the man I talked to, so why didn't he say on the phone that all I needed to do was change the batteries. But they wanted to charge me full price for a service call. CROOKS and very untrustful!!!!! The code written on my invoice starts with a 6!
• Charles

  Added 2014.08.03

  First time we called we received excellent service. Plumber came out, found out that it wasn't a problem with my well pump but the plug. He corrected the problem and left. Ver nice...NO CHARGE.
• Sophia

  Added 2013.09.08

  Had a new gas line run and a boiler installed. Mike came out to do the estimate, and was very informative. He walked me through the pros and cons of a few different options, and helped me come to a conclusion I was happy with. Jaz and Justin came out to install it, and did a very clean job. Everyone was always punctual, and got back to me quickly when I had questions. I'm very happy with the work and service.
• Sean

  Added 2013.07.19

  Third time I called, we never received a call back. So again I had to do the repair by myself. Replacing a pressure switch isn't hard.
• Devin

  Added 2013.07.10

  They are crooks. I called for service and they billed me hour and half for travel time to and from their office and I happened to time it last night and from their office to my home is 16 mins going 90km/h which is 32 min round trip so please watch out before you get over charged by these crooks